Dear all - I’ve heard that in some parts of the UK there is a trial of a tiered system of connectivity throttling to those individual users / workstations who log the most “unnecessary” support calls with PACS teams.
In particular the SOP about users with the most ‘issue is between the chair and the keyboard’ tickets are seeing a loss of up to -50% bandwidth when scrolling CT scans or a reduction in training ability on the VR profiles (PACS Manager’s choice). Apparently some users sustaining a high level of “interactions” will be required to annunciate in a Liverpudlian or Cornish accent as they won’t be offered the specific medical dictionary for their region.
How are those sites piloting finding this? I’d like to write an article on it.
Al.
